Terms and Conditions for the Supply of the Services

What these terms cover

These terms cover the provision of the courses offered by Collaboratgenics which is a trademark of Startup Finance Limited, Registered in the UK with the company number SC569217. Therefore, these terms and conditions refer to the contractual relationship between Startup Finance Limited as the training provider and you as the participant.

Who we are

Collaboratgenics is a trademark of Startup Finance Limited, Registered in the UK with the company number SC569217. Startup Finance Limited is a training provider registered with the UK Provider Reference Number (UKPRN) 10087989. Our address is 29 Commercial Street DD1 3DG Dundee, Scotland.

Our contact for the purpose of all the notifications as per the current terms and conditions is esales@startup-finance.co.uk.

Online Booking and Payment

These Terms and Conditions shall come into effect when you book and pay for any pf the Courses on offer, and we have confirmed your attendance.

Bookings will only be accepted if you use the online booking form and payment procedures. You are responsible for the accuracy and completeness of all information that you provide.

We will use reasonable endeavours to send you a confirmation of your booking and payment by email within 1 working day.

Delivery of the Courses

The Courses take place 100% online using the Internet and with the support of digital platforms and services as per the specific information of each Course offered.

In advance of the online delivery, both parties will make their best endeavours to ensure that the agreed platform is accessible and capable of delivering/receiving the service to an acceptable standard.

Neither party shall be liable for fault or failure of the agreed platform that may occur during the delivery of the service, should it be deemed outside of their control.

Any materials provided for or during the Course belong to the respective author and cannot be used or reproduced elsewhere or by any means without prior written consent.

Cancellation and transfer

You can cancel or transfer your Course booking in the following circumstances:

  1. you have the right to cancel within 14 days of receiving the booking confirmation (the ‘cancellation period’).
  2. you have the right to transfer to another date providing you give us at least 14 days’ notice; however, we cannot guarantee availability on your replacement course  – where we agree to the transfer: i) your original acceptance of these terms and conditions will also transfer; ii) if the appropriate fees for the replacement course are less than the one you originally booked, we will refund the difference; iii) if the appropriate fees for the replacement course are more than the one you originally booked, we will send a revised invoice for payment to the address which you will provide when making the request to transfer (whether a physical address or an email address).
  3. where you are unable to attend, substitute delegates can be accepted at no cost. You should notify the Customer Services Team as soon as possible by contacting us.

You may only cancel or transfer your Course booking in writing by email. When contacting us, please provide your name, address, details of the order, phone number and email address.

Your rights if we cancel or re-schedule a Course

Wherever possible, we will contact you in advance to tell you we will be cancelling or rescheduling the Course unless an emergency requires us to cancel it on the day.

In the event that we cancel or postpone a Course, we will offer you a place on the next available one. Alternatively, you may ask for a refund.

How we will refund you

Where a Course is cancelled or rescheduled by us, or you cancel your attendance within the cancellation period, you shall be entitled to a refund of the fees for that course within 5 days beginning with the day on which we agree that you are entitled to a refund.

Your refund of the Course fees will be paid within 5 days beginning with the day on which we agree that you are entitled to a refund.

Where you transfer to a replacement Course and the fee is less than the original Course, we will refund the difference as soon as possible but in any event within 5 days beginning with the day on which we agree that you are entitled to a refund.

Conditions of Attendance

You must comply with instructions and directions given by the instructors leading the Course, if applicable.

We reserve the right to refuse access to or remove any participant from any of our Courses who, in our reasonable opinion has, or is likely to affect the enjoyment of the other participants (if applicable), or the authors and instructors (applicable in the asynchronous sessions), in our reasonable opinion, is acting under the influence of alcohol or drugs, or who uses threatening, abusive or insulting words or behaviour or who behaves in a manner which may cause a breach of the peace.

We are dedicated to creating and maintaining a positive experience where everyone is treated with dignity, courtesy and respect, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. We do not tolerate bullying, intimidation, harassment or victimization of other participants in any form.

If you violate these rules you may be sanctioned or expelled from the course without a refund.

If there is a problem or you have a complaint

If you have any questions or complaints about the booking process or a Course, please contact us: esales@startup-finance.co.uk.

Summary of your legal rights

Our liability to you shall be limited to the price you have paid for a Course.

Nothing in these Terms and Conditions will operate to limit or exclude liability of each party for death or personal injury arising out of its negligence, or for its fraud or fraudulent misrepresentation nor any other liability which cannot be excluded or limited under applicable law.

Subject to the paragraph above, in no circumstances will either party be liable to the other party for any loss of business, revenue, profits, anticipated savings or goodwill (whether direct or indirect) or for any indirect, special or consequential loss, arising out of or in connection with these Terms and Conditions and the Course.

How we may use your personal information

Your information will be held by Startup Finance Limited. We will use the personal information you provide us:

  1. to collect the payment
  2. to deliver the course for you.
  3. to give you information about any of the services we offer, but you may stop receiving this at any time by contacting us.

Your personal information will be processed in line with data protection legislation and in accordance with our privacy policy (see below) which is hereby incorporated into this Agreement. Our privacy policy can be provided on request.

‘Data protection legislation’ means the Data Protection Act 1998, and from 25 May 2018, the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), and any legislation which amends, extends, consolidates, re-enacts or replaces same, including any additional legislation or regulations that may be made pursuant thereto from time to time.

We give great importance to the evaluation of our courses. We will evaluate the services following delivery based on completed evaluation forms. We agree to share the outcome of that evaluation with you.


This agreement ends when the course in which the booking and payment have been confirmed ends.

Any provision of the Agreement that expressly or by implication is intended to come into or continue in force on or after the termination of the Agreement shall remain in full force and effect.

Termination of the Agreement shall not affect any of the rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Agreement which existed at or before the date of termination.

Amendments and variations

Please note that we may amend and update these Terms and Conditions from time to time. The Terms and Conditions provided to you at the time of confirmation of your booking will apply.

Once your booking is confirmed these Terms and Conditions shall be binding on you.

Dispute Resolution

If any dispute arises out of these Terms and Conditions or your booking, we will attempt to settle it. To this end, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to both parties.


Failure by either party to exercise or enforce any right or benefit conferred by these Terms and Conditions will not be deemed to be a waiver of any such right or benefit nor operate so as to bar the exercise or enforcement thereof or of any other right or benefit on any later occasion.


We shall be entitled to assign any of our rights and obligations under these Terms and Conditions provided that Your rights are not adversely affected.


If it is found by a Court that any of these Terms and Conditions for any reason cannot be enforced, this shall not prevent the other provisions from continuing to apply.

Third Parties

Nobody else has any rights under this contract. This contract is between you and us. No other person (including delegates whom you have booked places for) shall have any rights to enforce any of its terms. No person who is not a party to these Terms and Conditions shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.

Force Majeure

For the purposes of these Terms and Conditions, “Force Majeure” means any cause beyond our reasonable control including, but not limited to, war, acts of terrorism, governmental requirements, acts of local or central Government or other competent authorities, Acts of God and industrial disputes. We will not be liable to you for failure to perform any obligation under these Terms and Conditions or in relation to your booking to the extent that the failure is caused by Force Majeure.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of Scotland and the parties submit to the exclusive jurisdiction of the courts of Scotland.

Privacy Policy

Commitment to Data Protection and Privacy

Startup Finance Limited is implementing the technical and organizational measures necessary to comply with applicable legal rules in the scope of data protection, privacy and information security, in particular those contained in the Data Protection Act 2018 which is the UK’s implementation of the General Data Protection Regulation (GDPR).

Responsible for the processing of personal data

Startup Finance Limited is the entity responsible for the treatment of all personal data provided to it for the provision of services requested by the data subject or his legal representative.

Collection and Processing of Personal Data

Startup Finance Limited processes personal data strictly necessary for the provision of information, administrative procedures in the domain of its attributions and competencies and the dissemination of its activities, according to the interactions through the different service and communication channels.

The personal data collected by Startup Finance Limited are processed by computer, with protection, privacy and security ensured under the terms of the legislation in force.

Lawfulness and purpose of data processing

The data processing operations carried out by Startup Finance Limited fit into one or more specific purposes, constituting the legitimacy of the consent of the data subject and the processing being considered necessary for: – The execution of a service provision contract in which the data subject is the contractor; – Compliance with a legal obligation to which the controller is subject; The personal data collected may, still and eventually, be treated for statistical purposes, for information dissemination or promotional actions and for communication actions, through direct communication, either by correspondence, by email, messages or any other. electronic communications service. However, with prior information and the collection of express authorization for the latter purposes always ensured, citizens can, at any time, exercise their right to oppose the use of their personal data for other purposes.

Data Retention

Personal data will be kept for as long as necessary for the purposes that motivated its collection or further processing, with a view to ensuring compliance with all applicable legal rules regarding archiving.

Use of Cookies

The policy for the use of cookies is available below.

Communication of Data to Other Entities

The provision of information, through the various service and communication channels, may eventually imply the use of services from third parties, which may imply access by these entities to personal data. In these circumstances and whenever necessary, Startup Finance Limited will only resort to the contracting of entities that present sufficient guarantees of execution of technical and organizational measures appropriate to the satisfaction of the applicable rules, such guarantees being formalized in a contract signed between Startup Finance Limited and each of these third parties.

Data Recipients

Except as part of the fulfilment of legal obligations, in no case will there be a communication of personal data to third parties that are not subcontracted entities or legitimate recipients, and no communication will be made for purposes other than those mentioned above.

Security measures

Taking into account the most advanced techniques, application costs and the nature, scope, context and purposes of the treatment, all entities that are its (sub) contractors implement the necessary technical and organizational measures to ensure a level of safety appropriate to the risk. For this purpose, several security measures may be adopted in order to protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other form of illegal treatment. It is the sole responsibility of the data owner to keep access codes secret, not to share them with third parties, and, in the particular case of computer applications used to access channels, to maintain and preserve access devices in safe and secure conditions. follow the security practices recommended by the manufacturers and/or operators, namely regarding the installation and updating of the necessary security applications, among others, antivirus applications. If there is a need for subcontracting services to third parties that may have access to the personal data of the data subject, Startup Financer Limited will be required to adopt security measures and protocols, as well as other security measures. technical nature adjusted to the protection of the confidentiality and security of personal data, to prevent unauthorized access, loss or destruction of personal data.

Exercise of the Rights of Personal Data Holders

They may, as holders of personal data, at any time, exercise their data protection and privacy rights, namely the rights of access, rectification, erasure, portability, limitation or opposition to the treatment, under the terms and with the foreseen limitations applicable standards. Any request to exercise data protection and privacy rights must be addressed to Startup Finance Limited, in writing, by the respective data subject, in accordance with the procedure and contact described below.

Complaints and Suggestions

Users of user data have the right to file a complaint by filing a complaint with the regulatory authorities. They can also make suggestions through email sent to the following address: esales@startup-finance.co.uk

Incident Reporting

Startup Finance Limited appointed a Data Protection Officer and proceeded with the implementation in the scope of data protection, privacy and information security. To contact the Data Protection Officer: esales@startup-finance.co.uk.

In the event that data subjects wish to report the occurrence of any situation of personal data breach that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to transmitted personal data, kept or subjected to any other type of treatment, they may contact the Data Protection Officer in accordance with the instruction and contact described above.

Changing the Privacy Policy

Startup Finance Limited can, at any time, make the alterations that are considered adequate to this Data Protection and Privacy Policy, in order to guarantee the respective update, development and continuous improvement, these changes being duly announced in the public www.startup-finance.co.uk and www.collaboratgenics.co.uk, in order to guarantee transparency and information.

Cookies Policy

What are Cookies?

Cookies are small text files sent to your computer or mobile device when you visit websites. Cookies help websites to store and retrieve information about their browsing habits in order to personalize navigation according to their preferences

What types of cookies are there?

Session cookies: are temporary cookies that remain in the browser’s cookie file until the browser leaves the website, so there is no record on the user’s hard drive. The information collected by these cookies is used to analyze website traffic patterns. Ultimately, this allows us to improve the content and improve the usability of the website.

Analysis cookies: Those that are treated well by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of how users use the service offered. We examine your navigation on our website, with the aim of improving the provision of the services we provide you.

Advertising cookies: These are those that are handled by us or by third parties, which allow us to more effectively manage the offer of advertising spaces that exist on the website, being able to analyze your browsing habits and show you advertising related to your browsing profile.

What cookies do we use on our website?

Own cookies: Session cookies; Store category information to show pages faster; Indicate whether you are currently logged in to the site; Server session IDs; Research information; Indicate whether the user authorizes the use of cookies.

Third-party cookies: Used to distinguish users and sessions; Used to determine new visits, sessions; Store the traffic source to explain how the user arrives at the site; They are used to identify users and prevent fraudulent uses of user data and protect user data from third parties; Used to personalize advertising on Publisher networks; Allow the site to remember navigation preferences, language, region

Others: Web analytics and videos; Determines which server displays the information to the user; Follows the active sessions; Determines whether cookies are active; Measures user response time; Identifies how many times a user has visited us; Allow to know if it is the first visit to the site or not.

What does it mean not to authorize the use of cookies?

If you prefer not to allow cookies, you have the possibility to disable cookies in the internet browser (browser) you use, but you should take into account that you can prevent some web pages from being displayed correctly.